{"id":11,"date":"2025-06-02T13:17:38","date_gmt":"2025-06-02T07:47:38","guid":{"rendered":"https:\/\/shop.myanimal.in\/?page_id=11"},"modified":"2025-08-28T11:10:31","modified_gmt":"2025-08-28T05:40:31","slug":"refund-and-returns","status":"publish","type":"page","link":"https:\/\/shop.myanimal.in\/refund-and-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"11\" class=\"elementor elementor-11\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4d67a323 e-flex e-con-boxed e-con e-parent\" data-id=\"4d67a323\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-21e4e06 elementor-widget elementor-widget-text-editor\" data-id=\"21e4e06\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\n<h1 class=\"wp-block-heading\">Refund &amp; Return Policy<\/h1>\n\n\n\n<p><strong>Effective Date: August 28, 2025<\/strong><\/p>\n<p>At <strong>MyAnimal<\/strong>, customer satisfaction is our top priority. Our Refund &amp; Return Policy ensures that you have a hassle-free shopping experience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Return Eligibility<\/h2>\n\n\n\n<p>Returns are accepted within <strong>10 days<\/strong> of delivery, provided that:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n  <li>The item is unused, undamaged, and in its original packaging.<\/li>\n  <li>Proof of purchase (invoice\/order ID) is provided.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">2. Non-Returnable Items<\/h2>\n\n\n\n<p>Certain products are non-returnable, including:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n  <li>Perishable goods, food, supplements, and consumables.<\/li>\n  <li>Medicines, vaccines, and hygiene-related products.<\/li>\n  <li>Customized or personalized items.<\/li>\n  <li>Products damaged due to misuse or improper storage.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">3. Return Process<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n  <li>Log into your <strong>MyAnimal<\/strong> account and initiate a return via <em>My Orders<\/em>.<\/li>\n  <li>After approval, we will arrange a pickup.<\/li>\n  <li>Returned items will be inspected before processing refunds or exchanges.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">4. Refunds<\/h2>\n\n\n\n<p>Refunds will be processed to the original payment method within <strong>7\u201314 business days<\/strong>. Shipping and handling charges are non-refundable, unless the return is due to a defective or incorrect item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">5. Order Cancellation<\/h2>\n\n\n\n<p>Orders can be canceled <strong>before dispatch<\/strong> for a full refund. If the order has already been dispatched, it will be treated as a return.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">6. Damaged or Incorrect Items<\/h2>\n\n\n\n<p>If you receive a damaged or incorrect product, please notify us within <strong>48 hours<\/strong> of delivery with images. We will resolve the issue promptly.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">7. Support<\/h2>\n\n\n\n<p>For assistance with returns or refunds, please contact us:<\/p>\n\n\n\n<p><strong>Email:<\/strong> <a href=\"mailto:info@myanimal.in\">info@myanimal.in<\/a><\/p>\n\n\n\n<p><strong>Phone:<\/strong> +91 9667229080<\/p>\n\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Refund &amp; Return Policy Effective Date: August 28, 2025 At MyAnimal, customer satisfaction is our top priority. Our Refund &amp; Return Policy ensures that you have a hassle-free shopping experience. 1. Return Eligibility Returns are accepted within 10 days of delivery, provided that: The item is unused, undamaged, and in its original packaging. Proof of [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template_default.php","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.5 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund &amp; Return Policy | Hassle-Free Returns on Animal Health Products \u2013 myanimal.in<\/title>\n<meta name=\"description\" content=\"Learn about our easy refund &amp; return policy for health care products across pet, livestock &amp; aqua segments.\" \/>\n<meta name=\"robots\" content=\"noindex, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Refund &amp; Return Policy 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